Candle Safety Tips
While candles can bring warmth and ambience to your space, they involve an open flame and should always be used with care. Please follow these safety guidelines:
- Never leave a burning candle unattended. Extinguish it before leaving the room, and keep candles out of reach of children and pets.
- Never move a lit candle. Always place candles on a stable, heat-resistant surface away from flammable objects before lighting.
- Store candles in a cool, dry place away from direct sunlight and extreme temperatures to help maintain their shape, colour and fragrance.
- Use a candle snuffer where possible. If blowing out the flame, do so gently to avoid splashing hot wax.
- Keep candles away from drafts, vents, fans and other air currents.
- Discontinue use when approximately 1cm of wax remains at the bottom of a jar candle. Continuing to burn with insufficient wax may cause the container to overheat.
- If wax spills onto a surface, allow it to cool and harden before carefully removing it. Avoid scraping as this may damage the surface.
- Do not place decorative candles directly onto painted, varnished or porous surfaces. Always use a suitable tray or coaster, as fragrance oils and colourants may mark some finishes.
Candle Burning Instructions
To enjoy your candles safely and achieve the best burning performance, please follow the instructions below:
- Trim the wick to approximately 6mm before each burn to help maintain a steady flame and minimise soot.
- Do not burn candles for more than 3-4 hours at a time.
- Keep the wick centred while burning to encourage an even burn.
- For Jar Candles: allow the wax to melt to the edges of the container during the first burn to help prevent tunnelling. Always place the candle on a stable, heat-resistant surface. Use a protective coaster on delicate or heat-sensitive surfaces.
- For Decorative Candles: remove all tags, ribbons and packaging before lighting. Our decorative candles are primarily designed for home décor and may drip or change shape when burned. If you choose to burn them, always place them on a flat, heat-resistant candle tray large enough to catch melted wax.
- For Taper Candles: always place taper candles upright and securely in a suitable candle holder. Keep them away from drafts and air currents to minimise uneven burning and dripping. If candles are required to be enclosed by a venue, ensure the enclosure is appropriately sized, as narrow glass vessels may trap heat and increase dripping.
